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UCC Executive Certificate Courses

 

Short CoursesManagement/Leadership

Building Successful Teams

Building Successful Teams
Executive Certificate Course

A practical examination the benefits of teams in enhancing productivity in the workplace through better decision-making and problem-solving strategies. The role of a team and the tools required by leaders are reviewed. Optional seminar format available.

Organisation Development

Organisation Development
Executive Certificate Course

This Postgraduate Certificate Course is set within the context of developing Jamaica in readiness for transformation and change and seeks in large part to develop the basic skills that will enable participants to inform and support internal organisation development and culture change initiatives.

Successful Negotiating

Successful Negotiating
Executive Certificate Course

The Successful Negotiating seminar is geared towards preparing managers, supervisors, sales agents and entrepreneurs to prepare for negotiation encounters. Topics include goal setting, negotiating styles and understanding the other party’s interests, among others are included in this seminar.

Conferences and Conventions Management

Conferences and Conventions Management
UCC Executive Certificate Course

This upper level course will seek to provide students with the skills that are needed in this industry. Topics to be covered include:
• meeting management principles and practices,
• convention sales and catering, convention services,
• convention event operations and
• trade shows and exhibitions.

Supervisory Management - Evening

Supervisory Management
UCC Executive Short Course

Supervisory Management focuses on management concepts and theories that influence supervision today and provides participants with practical knowledge of employment laws and supervisory skills. This course is designed to introduce the basic principles of managing at the supervisory level and highlighting its effectiveness in modern business practices. The skills and competencies gained will enable the supervisor to execute motivational and leadership roles and enhance his or her ability to deal effectively with performance problems, manage workflows, and develop teamwork.

Critical Thinking

Critical Thinking
Executive Certificate Course

A strategic investment for companies, participants are guided through creative problem solving and understanding critical thinking and why it matters. Supervisors, managers in training and entire teams gain skills in performing an objective review of a situation, consider contributing factors and systematically identifying solutions.

The Professional Administrator

The Professional Administrator
Executive Certificate Course

This seminar reviews interpersonal skills required in the workplace including effective listening, problem solving time management and addressing and controlling stress in the workplace. Office assistants, administrators and supervisors will find this seminar useful.

Effective Coaching and Mentoring

Effective Coaching and Mentoring
Executive Certificate Course

This course is suitable for Supervisors, Managers and Team Leaders who want to achieve exceptional results and get higher performance from their team. Participants will learn the structure of a mentoring relationship and establish coaching as a part of their leadership and managerial skills. Gain an understanding on how to boost staff morale, motivate top performers to greater success and handle challenges in the mentoring relationship. Optional seminar format is available.

Visionary Strategic Planning

Visionary Strategic Planning
Executive Certificate Course

This course provides direction to Managers, Supervisors, small business owners at all levels with responsibility to organizational strategies and execute them, to result in measureable gain.  These participants gain understanding on SWOT and competitor analyses and how to competitively position your business unit or company whether for profit, non-profit, product or service  industry. Optional seminar format available.

Emotional Intelligence

Emotional Intelligence
Executive Certificate Course

Participants in this training will receive practical understanding and applications of emotional intelligence and its importance in the workplace. Managers, human resource personnel and counsellors will be coached on addressing their own emotions and recognizing behaviours and the source in others.