help desk software


UCC Executive Certificate Courses

Strategic Cost Reduction and Revenue Enhancement
Executive Certificate Course

Target Audience A must for anyone involved in negotiations and collecting money including managers & executives in collections, credit control; external and internal sales; finance; internal audit and customer service. Entrepreneurs and employees at all levels will find this seminar extremely beneficial and relevant to issues relating to negotiation or collections. Content Business operation and its objectives Importance of cash flow and collections Basics of effective and efficient credit and collection policies Financial considerations of granting credit: the impact of collections on the business Debt collection process and strategies Steps in the Negotiation Process Modern Negotiation Strategies and techniques


Apply online for our short courses Request more information