Get LiveHelpNow account
See available Live chat buttons";
return t($content);
break;
}
}
function lhnhelpout_menu() {
$items = array();
$items['admin/config/user-interface/livehelpnow-helpout'] = array(
'title' => 'LiveHelpNow Help Desk -- HelpOut Tab',
'description' => 'LiveHelpNow Help Desk -- HelpOut Tab',
'page callback' => 'drupal_get_form',
'page arguments' => array('lhnhelpout_form'),
'access arguments' => array('access administration pages'),
'type' => MENU_NORMAL_ITEM,
);
return $items;
}
function lhnhelpout_form($form, &$form_state) {
$form['lhnhelpout_clientid'] = array(
'#type' => 'textfield',
'#title' => t('LiveHelpNow Account #'),
'#default_value' => variable_get('lhnhelpout_clientid', ''),
'#size' => 30,
'#maxlength' => 255,
'#description' => t('*Must be numeric
Signup for Account'),
'#required' => TRUE,
);
$form['lhnhelpout_chatwindow'] = array(
'#type' => 'textfield',
'#title' => t('Chat Window ID'),
'#default_value' => variable_get('lhnhelpout_chatwindow', '0'),
'#size' => 30,
'#maxlength' => 255,
'#description' => t('*Must be numeric'),
'#required' => FALSE,
);
$form['lhnhelpout_invitewindow'] = array(
'#type' => 'textfield',
'#title' => t('Invitation Window ID'),
'#default_value' => variable_get('lhnhelpout_invitewindow', '0'),
'#size' => 30,
'#maxlength' => 255,
'#description' => t('*Must be numeric'),
'#required' => FALSE,
);
$form['lhnhelpout_department'] = array(
'#type' => 'textfield',
'#title' => t('Department ID'),
'#default_value' => variable_get('lhnhelpout_department', '0'),
'#size' => 30,
'#maxlength' => 255,
'#description' => t('*Must be numeric'),
'#required' => FALSE,
);
$form['lhnhelpout_autochat'] = array(
'#type' => 'checkbox',
'#title' => t('Enable automatic chat invitation'),
'#default_value' => variable_get('lhnhelpout_autochat', '0'),
'#required' => FALSE,
);
$form['lhnhelpout_theme'] = array(
'#type' => 'select',
'#title' => t('HelpOut Tab color theme'),
'#default_value' => variable_get('lhnhelpout_theme', 'default'),
'#options' => array(
'default'=>t('default'),
'red'=>t('red'),
'orange'=>t('orange'),
'yellow'=>t('yellow'),
'green'=>t('green'),
'blue'=>t('blue'),
'purple'=>t('purple'),
),
'#required' => FALSE,
);
$form['lhnhelpout_slideout'] = array(
'#type' => 'checkbox',
'#title' => t('Enable slideout panel'),
'#default_value' => variable_get('lhnhelpout_slideout', '0'),
'#description' => t('Uncheck if you will only be using the Live Chat system'),
'#required' => FALSE,
);
$form['lhnhelpout_chat'] = array(
'#type' => 'checkbox',
'#title' => t('Enable chat button'),
'#default_value' => variable_get('lhnhelpout_chat', '0'),
'#description' => t('Uncheck to hide the "chat with us" option'),
'#required' => FALSE,
);
$form['lhnhelpout_ticket'] = array(
'#type' => 'checkbox',
'#title' => t('Enable ticket button'),
'#default_value' => variable_get('lhnhelpout_ticket', '0'),
'#description' => t('Uncheck to hide the "submit a ticket" option'),
'#required' => FALSE,
);
$form['lhnhelpout_callback'] = array(
'#type' => 'checkbox',
'#title' => t('Enable callback buttonl'),
'#default_value' => variable_get('lhnhelpout_callback', '0'),
'#description' => t('Uncheck to hide the "request callback" option'),
'#required' => FALSE,
);
$form['lhnhelpout_knowbase'] = array(
'#type' => 'checkbox',
'#title' => t('Knowledge base search'),
'#default_value' => variable_get('lhnhelpout_knowbase', '0'),
'#description' => t('Uncheck to hide the Knowledge Base search bar, and skip to "More options"'),
'#required' => FALSE,
);
$form['lhnhelpout_moreoptions'] = array(
'#type' => 'checkbox',
'#title' => t('Enable More options panel'),
'#default_value' => variable_get('lhnhelpout_moreoptions', '0'),
'#description' => t('Uncheck to display the "More options" slider automatically'),
'#required' => FALSE,
);
$form['lhnhelpout_searchtitle'] = array(
'#type' => 'textfield',
'#title' => t('"Search" title'),
'#default_value' => variable_get('lhnhelpout_searchtitle', 'Find answers'),
'#required' => FALSE,
);
$form['lhnhelpout_searchmessage'] = array(
'#type' => 'textfield',
'#title' => t('"Search" message'),
'#default_value' => variable_get('lhnhelpout_searchmessage', 'Please search our knowledge base for answers or click [More options]'),
'#required' => FALSE,
);
$form['lhnhelpout_noresults'] = array(
'#type' => 'textfield',
'#title' => t('No Results Found message'),
'#default_value' => variable_get('lhnhelpout_noresults', 'No results found for'),
'#required' => FALSE,
);
$form['lhnhelpout_views'] = array(
'#type' => 'textfield',
'#title' => t('Article Views label'),
'#default_value' => variable_get('lhnhelpout_views', 'view'),
'#required' => FALSE,
);
return system_settings_form($form);
}
function lhnhelpout_block_info() {
$blocks['livehelpnow-helpout']['info'] = t('LiveHelpNow Help Desk -- HelpOut Tab');
return $blocks;
}
function lhnhelpout_block_view($delta = '') {
switch ($delta) {
case 'livehelpnow-helpout':
global $user;
$lhnUserName = "";
$lhnUserEmail = "";
if($user->uid > 0){
$lhnUserName = urlencode($user->name);
$lhnUserEmail = urlencode($user->mail);
}
//$block['subject'] = t('LiveHelpNow Help Desk');
$clientid = variable_get('lhnhelpout_clientid', '');
$clientid = str_replace("lhn","",strtolower($clientid));
$chatwindow = variable_get('lhnhelpout_chatwindow', '0');
$invitewindow = variable_get('lhnhelpout_invitewindow', '0');
$department = variable_get('lhnhelpout_department', '0');
$autochat = variable_get('lhnhelpout_autochat', '0');
$theme = variable_get('lhnhelpout_theme', 'default');
$slideout = variable_get('lhnhelpout_slideout', '0');
$chat = variable_get('lhnhelpout_chat', '0');
$ticket = variable_get('lhnhelpout_ticket', '0');
$callback = variable_get('lhnhelpout_callback', '0');
$knowbase = variable_get('lhnhelpout_knowbase', '0');
$moreoptions = variable_get('lhnhelpout_moreoptions', '0');
$searchtitle = variable_get('lhnhelpout_searchtitle', 'Find answers');
$searchmessage = variable_get('lhnhelpout_searchmessage', 'Please search our knowledge base for answers or click [More options]');
$noresults = variable_get('lhnhelpout_noresults', 'No results found for');
$views = variable_get('lhnhelpout_views', 'view');
$content = PHP_EOL.''.PHP_EOL;
$content .= ''.PHP_EOL;
break;
}
$block['content'] = t($content);
return $block;
}