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UCC Executive Certificate Courses

 

Short CoursesHuman Resource Management

Creating High Performance Appraisal Systems

Creating High Performance Appraisal Systems
Executive Certificate Course

The objectives of this seminar is to enable managers, contractors and HR practitioners and small business owners to convert business goals into identifiable competencies, design  strategies to motivate mission critical employees and employee development plans. Participants will gain skills to objectively establish an effective talent management system. 

Recruiting High Performance Employees

Recruiting High Performance Employees
Executive Certificate Course

The target audience for this training seminar is administrative persons with two years or less of experience in hiring, including HR assistants, personnel officer, managers, HR specialists and non-practitioners involved in the hiring process. Learn about the challenges of and sources for recruitment, utilizing the internet, interviewing and the selection process.

Designing Business Processes and Procedures

Designing Business Processes and Procedures
Executive Certificate Course

The objective of this course is to ensure that participants are aware of the relationship between ethical conduct and business practice and that they understand the ethical, theories, standards and practices as it relates to the general conduct of business and their interaction with employees, customers and the public at large.

Social Psychology in Organizations

Social Psychology in Organizations
Executive Certificate Course

This course presents two main topics, social psychology and organizational behaviour to explore how the two intersect in the workplace. Participants will be taught the principles and skills to identify, interpret and intervene in human behaviour and thinking when leading and managing people in organizations. 

Workplace Counseling

Workplace Counseling
Executive Certificate Course

Suitable for human resource practitioners, internal or external people managers and counselors supporting corporate wellness, this training provides a guide to better engage with employees, build trust and balance the needs of the employee and the organization.

Mediating and Resolving Conflicts

 Mediating and Resolving Conflicts
Executive Certificate Course

In instances of disagreement and conflicts, mediation is one intervention strategy often overlooked.  Mediation skills applied at early stages of a disagreement may reduce the instance or intensity of a conflict and maintain interpersonal interaction and productivity of affected participants throughout the process.