This course focuses on the principles and techniques of clear, concise, and effective written and oral communication, especially as they apply to business. In addition, students are instructed in and experience the use of audio-visual and computer-based communications.

This course seeks to work in conjunction with English Composition and Public Speaking in providing the student with an understanding of the role of the professional as a communicator in a business environment.

At the end of the course students should be able to:

• Analyze the communication situation fully and accurately: needs, audiences, and users.
• Gather, interpret, and document information logically, efficiently, and ethically.
• Develop professional work and teamwork habits.
• Navigate complex intercultural relationships
• Design usable, clear, persuasive, accessible documents:
• Select the appropriate format for presenting information.
• Organize information using reader-based principles.
• Use graphics effectively.
• Develop an effective, clear writing style.
• Plan and execute effective meetings
• Develop professional listening and speaking skills