UCC Micro-credential

Conflict Management & Resolution

Conflict to Collaboration: Managing the Modern Workplace

Develop practical approaches for understanding, managing, and resolving workplace conflict. Participants will explore communication, negotiation, and conflict-resolution strategies while developing approaches to building collaborative and productive workplace relationships.

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Micro-credential fee

JMD $9,000

Registration included

5 hoursDuration

3 Nov 2026Session date

DeliveryLive online

Session time6:00–8:30 p.m. (Jamaica time)

PlatformUCC Online

CredentialDigital Badge

What you will gain

Practical skills you can use at work

Develop practical strategies for identifying, managing, and resolving workplace conflicts.

Learning outcomeParticipants will develop approaches for managing conflict, communicating constructively, and resolving disagreements.

Workplace application

Participants will explore communication, negotiation, and conflict-resolution strategies while developing approaches to building collaborative and productive workplace relationships.