Course: Operations Management

Course Code: MGT606

This course is designed in the context of the dynamic environment in which management operates. Many of the changes can be initiated by the manager but usually they are not. They are dictated by shortened product life cycles, technological advances, and the constant growth in knowledge concerning customer needs and how to better meet these needs.

Similarly, governmental and social environments are important change factors since the organisation is strongly affected by an awareness of social consequences in its pursuit of its ends. In view of these facts, today’s organisation must rely heavily on quantitative methods supported by management information technology to handle its many routine and complex well-structured problems.

Management has at its disposal several approaches in interpreting, analysing, and solving operational problems in diverse areas such as production planning, capacity planning, facilities planning, materials management, logistics management, work systems design, scheduling and sequencing.