This course introduces participants to the fundamental principles of Business Administration.
It examines the factors that lead towards successful administration of a business, and the leadership skills and behaviours necessary for achieving organizational goals and objectives.

It is designed to examine modern management challenges organizations face and provides an explanation of various types of planning and decision-making tools that can aid in attaining success.

The course will cover both the traditional and current thinking relating to management concepts and theories.  Additionally, the course is structured to increase participants’ knowledge of the fundamentals of organizing, influencing, communication, motivation and human resource management.

Upon successful completion of this course, learners will be able to:

• State the principles of management.
• Identify and explain management functions, roles and responsibilities.
• Explain human behaviour and the elements that influence employee behaviour.
• Identify and explain the theories of motivation and establish strategies to motivate and build staff morale in the organization.
• Discuss the impact of specific leadership styles and their effect on morale.
• Explain the communication process in the workplace, the barriers to this process and how to communicate more effectively with colleagues and subordinates.
• Explain the steps in decision-making and the benefits of group decision making versus individual decision making.
• Recommend successful people management strategies relating to a firm’s culture and change, decision-making, objective setting, organizational efficiency and effectiveness.